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Customer Service

Earn up to £700 with Acorn Stairlifts!

Recommend us to your family and friends and receive up to £700!

Make a Complaint

At Acorn Stairlifts, we always aim to do our best but unfortunately, there may be times when things do not go according to plan.

If you have a complaint about any part of our service, please see our complaints procedure.

Make a Complaint

Monday to Friday
9.00am to 5.00pm

Freephone:
0800 0739 777

Servicing & Repairs

Aftercare is a top priority for us here at Acorn. We want to make sure that all our stairlift users are 100% happy with our stairlifts.

If, in the unlikely event there is a problem with your lift, our dedicated help desk is just a phone call away.

Send us an e-mail

24 Hours, 365 days a year

Freephone:
0800 232222

Extended Warranties

Our extended warranties provide you with the complete peace of mind from Acorn stairlifts, the people that know your lift the best.

If you do experience any problems with your stairlift, you can contact our dedicated helpdesk using the Freephone number on the right.

Learn more

Monday to Friday
9.00am to 5.30pm

Saturday
9.00am to 5.00pm

Freephone:
0800 0739845

Stairlift Re-sale

As stated in the original contract of sale, as manufacturers of stairlifts, we do not buy back unwanted stairlifts.

We do have a well-developed scheme for customers like yourself, whose stairlift is no longer required. We aim to guide and assist you through the process of selling your lift privately.

Learn more

Monday to Friday
9.00am to 5.00pm

Freephone:
0800 0739793