Contact Acorn Stairlifts

At Acorn Stairlifts, we value your feedback and enquiries. If you have any comments, we’d love to hear from you! On this page, you can find all the details you need to contact Acorn Stairlifts, alternatively Call Freephone: 0 800 783 0148

Servicing & Repairs

Aftercare is a top priority for us here at Acorn. We want to make sure that all our stairlift users are 100% happy with our stairlifs.

Great News!
New Contact Option.

We would love to hear your feedback regarding your Acorn Stairlift!

Acorn Club is now the fastest way to contact us. Sign into your account and select the green contact button at the top righthand of your account to send in your feedback instantly to Acorn.

With Acorn Club, each customer will be able to view all of their stairlift information, all in one place. Purchase warranty, view invoices, contact a representative, making an easy experience for each Acorn Stairlift owner.

Learn more about Acorn Club. Go to Acorn Club


If, in the unlikely event there is a problem with your lift, our dedicated help desk is just a phone call away.

24 Hours, 365 days a year

Freephone: 0 800 783 0148

Complaints Procedure

At Acorn, we always aim to do our best but unfortunately there may be times when things do not go according to plan.

If you have a complaint about any part of our service, please see our complaints procedure.

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Acorn FAQ's

You can find out lots of information about Acorn and our products in our popular Frequently Asked Questions section.

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Get In Touch

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Do you require a stairlift to be installed the Next Day?

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Why choose the world's most innovative stairlift?

Learn what our happy stairlift owners say...

If you want to know how an Acorn Stairlift can transform your life, don't take our word for it
— see what our customers have to say…

81 year old Margaret Sergison found she could no longer tackle her staircase, often finding herself immobile. A dangerous fall down the stairs forced her eldest son, Michael, to take action.

He contacted Acorn Stairlifts who installed his mother's stairlift just one week later. "The difference is a blessing," says Mrs Sergison.

"I simply can't explain how much the Acorn Stairlift has helped me. Most importantly, I can stay in the home I love, which is my life."

Read more customer stories